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Men's Tungsten Online Lifetime Warranty*

EASY 1-2-3 Warranty*

  1. 45-Day Customer Satisfaction Money Back Guarantee (see restrictions below)*
  2. Lifetime Ring Replacement Warranty (see restrictions below)*
  3. Lifetime Ring Sizing Warranty (see restrictions below)*

45-day Customer Satisfaction Money Back Guarantee*

The Tungsten InfinityTM collection surpasses the highest industry standards (please beware of generic low quality tungsten), but in the unlikely case that you are unsatisfied with the quality of your ring, you can return the ring with your receipt with no questions asked for a 100% refund or an exchange.After  We are happy to replace your ring if it has a manufacturer defect or damage in any way.   (PLEASE NOTE THAT THIS DOES NOT COVER OUR CUSTOM RINGS INLAYED WITH WOOD, METEORITE, ANTLER, MOKUME OR BONE)*.

All standard tungsten rings and wedding bands in the Tungsten InfinityTM collection are of the highest quality and we are confident that upon receipt of your new purchase you will find our rings will meet your expectations and match what you ordered. However, if for any reason you decide not to keep your tungsten ring, you can return it to us within forty-five (45) days from the original purchase date (date your order was placed) for a full refund. Beware, we have the only warranty that even includes laser engraved tungsten rings!  You must be within the 45 day period for a refund.    (PLEASE NOTE THAT THIS DOES NOT COVER OUR CUSTOM RINGS INLAYED WITH WOOD, METEORITE, ANTLER, MOKUME OR BONE). 

Returning or exchanging your ring? It is easy! Fill out the return form that was mailed with your invoice.  In case you don't have your original invoice you can Fill out this form and send it to us along with the ring.  This information is necessary for processing your request. Mens Tungsten Online reserves the right not to refund or process any order containing information that is incomplete, incorrect, suspicious, or fraudulent.

Need to return/exchange your ring?  – CLICK HERE FOR A Return FORM

Lifetime Ring Replacement Warranty*

Your ring is only as good as it's warranty. We are the only company that will replace any defective ring (even laser engraved tungsten rings) at no additional cost to you. We even cover the laser re-engraving and re-shipping for free! All other companies will charge for both of those items.  Our goal is for you to be wearing your Tungsten InfinityTM collection ring in years to come and be completely satisfied.  We will do our best to make this happen. The Lifetime Ring Replacement Warranty is effective after the initial 45-Day Customer Service Money Back GuaranteeNo jewelry company offers a Lifetime Ring Replacement Warranty on their products as comprehensive as Mens Tungsten Online!  Best of all, it is included in your order!  The Tungsten InfinityTM collection is warranted against any manufacturing and workmanship defects.  So in the event of such a defect, Mens Tungsten Online will replace your ring or wedding band at no cost to you.  Because tungsten carbide is one of the hardest alloys available, our pieces cannot be re-sized after their final form. Although scratching or damaging a tungsten carbide ring is a highly unlikely event, it is important to know that any tungsten jewelry can be scratched under extreme pressure, such as with corundum or diamond composite.  In such an event your piece will be covered under our Warranty Program.  All you need to do is send the original ring, a copy of the original receipt and the return form.  Please send all items for the address below. (PLEASE NOTE THAT THIS DOES NOT COVER OUR CUSTOM RINGS INLAYED WITH WOOD, METEORITE, ANTLER, MOKUME OR BONE). 

MensTungstenOnline
11445 E. Via Linda, Ste. 2120
Scottsdale, AZ 85259

 

Need to return/exchange your ring? – CLICK HERE FOR A Return FORM

Lifetime ring sizing warranty*

We understand that as life goes on you might not look the same as you did back in college.  However, you can rest assured that when you buy a ring from Mens Tungsten Online you are covered with a Lifetime Ring Sizing Warranty.  This means that in the event that you need a new size your ring will be replaced with no questions asked!  Remember, other companies won't pay for the laser re-engraving and re-shipping but we will!  There is no limit to how many times you can take advantage of this warranty. We do not have any extra charges, there are no hidden fees, and every ring qualifies regardless of condition!  So all you need to do is include the original invoice, the original ring and the return form to the address below. (PLEASE NOTE THAT THIS DOES NOT COVER OUR CUSTOM RINGS INLAYED WITH WOOD, METEORITE, ANTLER, MOKUME OR BONE). 

MensTungstenOnline
11445 E. Via Linda, Ste. 2120
Scottsdale, AZ 85259

Need to return/exchange your ring? – CLICK HERE FOR A Return FORM

 

Warning!!!!

We have the only warranty that includes free re-shipping and free re-engraving in the event that you need to exchange your tungsten ring anytime in the future*. All other online jewelry companies will charge hidden handling fees, re-engraving fees and re-shipping fees.  Also, most companies will not warranty tungsten rings with diamonds, we are one of the few that will. 

All reference to "Black Tungsten" is actually Ceramic.  We discontinued using black tungsten because when you inlay any material into the ring you expose a different color on tungsten and not on ceramic.

*Please note that all custom rings (found in our custom ring section or any ring that is inlayed with wood, meteorite, cobaltium, mokume, dinosaur bone, antler or coin rings) do not come with a 45 day moneyback guarantee,  lifetime replacement warranty nor does it come with a lifetime sizing warranty. If any defect is found in the ring, it may be sent back to us to perform warranty work on the ring. The ring may be returned within the first 45 days for quality defects only and may not be returned for money back if it has been laser engraved.